Personnel Development in the Field of Soft Skills:
Who is eligible for a grant?
Employees working in Vienna. The persons eligible for grants have to have an employment contract subject to full mandatory social security contributions or a near-employment contract (marginal part-timers, quasi-freelancers insured under the General Social Insurance Act). Furthermore, persons on parental leave, sabbatical or family hospice leave as well as apprentices are also eligible.
What are the grants for?
The waff provides grants to contribute towards the costs of continuing education and training of workers in small and medium-sized enterprises in the fields:
communication skills (successful and efficient oral communication, phone communication, conflict-resolution strategies)
- sales techniques (high-quality customer service, poise and competency, negotiating skills)
- learning capabilities (memory training, motivation training, learning techniques)
- team capabilities (group dynamics, team development, moderation techniques)
Prerequisites for the grant:
availability of a personnel development scheme or
- continuing education and training scheme or
- individual continuing education and training measures for your employees.
The continuing education and training courses have to start and end in the period during which the grant is paid. (The maximum period for which the grant is available is 18 months.)
The grant is subject to the competition rules of the EU ("de-minimis" rule pdf).
What is the grant amount?
50% of education-related costs for continuing education courses carried out by external educational institutions, the maximum amount per enterprise being € 5,000.-.
Application period:
The period for handing in the application documents and all required enclosures always ends on the last day of the calendar quarter (31/3, 30/6, 30/9, 31/12). Late applications can only be considered within the following calendar quarter.
Important notice:
The application must be filed before the continuing education and training courses start. Charges for continuing education and training courses must amount to at least € 1,000.- (grant per application: a minimum of € 500.-).
How to apply:
The commitment form (pdf) signed with legally binding effect and the completed application form (including the project specification sheet) as well as the documentation required have to be filed with the Vienna Employment Promotion Fund (waff) at Nordbahnstraße 36/3/4/26, 1020 Vienna, in an envelope marked “Personnel Development in the Field of Soft Skills”.
Commitment form, application form and guideline are available for download here or can be ordered from the waff by phone – see info box on the left).

